Tourism & Operations Assistant
Job Summary
Job Description
Tourism & Operations Assistant – Waitomo
3–4 days per week | Fixed-term position
We're looking for a friendly, reliable and practical person to join our small team at Down to Earth – Waitomo Glowworm Cave Tours.
This is a varied, hands-on role combining customer service, administration, property maintenance and outdoor work.
No two days will be quite the same!
What the role involves:
*Welcoming guests and helping create a fantastic visitor experience
*General office administration and communications
*Assisting with health and safety procedures
*Cleaning, maintaining and preparing our facilities and tour equipment
*General property maintenance, gardening and outdoor tasks
We're looking for someone who:
*Is friendly, approachable and enjoys meeting people from around the world
*Is organised, reliable and has excellent communication skills
*Is practical, hands-on and enjoys working both indoors and outdoors
*Can work independently, show initiative and turn their hand to a variety of tasks
*Is comfortable using computers and handling customer enquiries
*Has a positive, can-do attitude and isn't afraid to get their hands dirty
*Past adventure guiding would be an advantage.
About us Down to Earth is a small, family-owned adventure tourism business offering unique glowworm cave experiences on our private property in Waitomo.
We're passionate about creating memorable experiences for our visitors, looking after our environment and providing a safe, welcoming workplace.
Interested? We'd love to hear from you!
Please email a brief introduction about yourself, your relevant experience and why you think you'd be a great fit for our team, along with your CV, to:
