Arrival Ambassador

Company Description

Novotel Queenstown Lakeside is located on the tranquil banks of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

Job Description
Greet guests - at the hotel driveway with genuine warmth and energy, ensuring their arrival experience is as seamless as it is unforgettable
Guide & assist—offer helpful information about our hotel services, local attractions, and anything else to make their stay truly exceptional
Lend a hand with luggage, ensuring every guest's belongings are handled with care
Valet Parking— organizing the movement of cars on the driveway and liaising with the concierge team
Create moments of connection—engage in friendly conversations, listen to guests’ stories, and make their stay memorable through genuine human interaction

Qualifications
You are:
A people person with a bright, outgoing personality
Someone who thrives in a diverse environment, able to confidently interact with guests from all walks of life
Committed to going an extra mile to make every guest fee; like they belong
Personality, commitment and a positive attitude above all
Full Driver’s license