Operations Assistant / Groomer (christchurch)

No two days the same — join a friendly crew keeping our campers road-ready and customers stoked.

ABOUT US

EPIC Campers is no ordinary campervan rental business. We're small but mighty, with a growing fleet, depots and team in both Auckland and Christchurch. Our mission: deliver the ultimate 2 person NZ campervan experience. With 500+ 5-star Google reviews, we're known for innovative campervans, smart processes and genuinely great service.

THE ROLE

We're after an all-star Operations Assistant / Groomer to join our small, high-performing Christchurch team, starting September.

Work rights: you'll need current NZ work rights to apply (working holiday visa welcome provided you have 9+ months remaining on your visa) — we're not able to sponsor this role.

KEY RESPONSIBILITIES

- Welcome customers at pick-up, walk them through their campervan, and get them set for the road
- Handle drop-offs — meet customers, run vehicle checks, update our systems like a boss
- Clean and prep vehicles to EPIC Campers' high standard, with all equipment on board before every hire
- Handle basic customer enquiries via email, WhatsApp and phone
- Basic vehicle checks and maintenance — fluid top-ups, wiper blades and more
- Basic campervan interior fixes — curtain tracks, drawer catches, small parts replacements
- Admin tasks and ad-hoc errands, including running vehicles to and from suppliers

WHAT YOU'LL BRING

- A "roll up your sleeves and get it done" mentality — happy to smash through hands-on priority work
- Stellar communication skills, written and verbal
- High attention to detail — you love a good process and take pride in getting it right
- At least a year's experience in a dynamic operations or customer-facing role (bonus points for small business experience)
- A full driver's licence and your own transport to get to and from our depot
- A growth mindset — hungry to learn, always improving, takes feedback like a champ

NICE TO HAVE

- Experience in campervan/car rental, tourism, hospitality or travel
- Cleaning or vehicle grooming experience
- Basic knowledge of vehicle maintenance
- Solid DIY skills — handy with common tools, good at fixing things
- A history of travel or living overseas
- Startup or small business experience
- A love for campervans, road trips and epic adventures

WHAT WE OFFER

- 27.80/hour
- Annual performance bonus of up to 12% of salary (kicks in after 3 months)
- Free campervan rentals during off-peak times
- A fast-growing, innovative small tourism business with real career growth potential
- A fun, fast-paced culture that's big on results and low on red tape — no two days the same

HOW TO APPLY

Pumped? Apply online with a short cover letter telling us a bit about yourself and why you'd be a great fit.

Please don't call or drop into the depot in person — apply online only.