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Waiter or Waitress

Mandarin Oriental Hotel, Auckland - Auckland
Waiter or Waitress, Hospitality Seasonal jobs in Auckland Auckland New Zealand

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers providing detailed information on menus multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments we’d like to meet you. To be a successful Waiter or Waitress you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.


•  Greet and escort customers to their tables
•  Present menu and provide detailed information when asked (e.g. about portions ingredients or potential food allergies)
•  Prepare tables by setting up linens silverware and glasses
•  Inform customers about the day’s specials
•  Offer menu recommendations upon request
•  Up-sell additional products when appropriate
•  Take accurate food and drinks orders using a POS ordering softwareorder  slips or by memorization
•  Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
•  Communicate order details to the Kitchen Staff
•  Serve food and drink orders
•  Check dishes and kitchenware for cleanliness and presentation and report any problems
•  Arrange table settings and maintain a tidy dining area
•  Deliver checks and collect bill payments
•  Carry dirty plates glasses and silverware to kitchen for cleaning
•  Meet with restaurant staff to review daily specials changes on the menu and service specifications for reservations (e.g. parties)
•  Follow all relevant health department regulations
•  Provide excellent customer service to guests


•  Proven work experience as a Waiter or Waitress
•  Basic math skills
•  Attentiveness and patience for customers
•  Excellent presentation skills
•  Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment
•  Active listening and effective communication skills
•  Team spirit and
•  Flexibility to work in shifts.

Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.

Positions:     23

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