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Customer Service

The Madd Fun Company, Hastings - Wellington
Customer Service, Agriculture and Forestry Seasonal jobs in Hastings Wellington New Zealand

The Madd fun company is based in Hastings New Zealand. The Madd Fun Company strives to do just that - have mad fun. Our collection of bouncy castles and associated equipment is continually expanding to provide you with more opportunities to have fun.

Are you passionate about Customer Service?

Do you enjoy helping others and working in a team where you are classed as part of the family?

Then this is the Customer Service job for you!

The role:

As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service. As this role is predominantly phone based you will need to be an excellent communicator.

This role is a demanding and varied role providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include:

    Taking inbound calls from customers with general enquiries
    Establishing the customers needs by asking effective questions
    Logging all information accurately on the in-house system
    Working to customer service targets
    Dealing with queries and complaints
    Liaising with other departments regarding deliveries / returns / enquiries
    Problem solving

The training is working 9am-5pm Monday to Friday for 2 weeks.

For the position of Customer Service Advisor we are looking for the following experience:

    Ideally phone based customer service experience
    Prefer to have some retail experience
    Ability to problem solve and take ownership of each customer query
    Excellent communication and listening skills
    A passion for customer service

Benefits of working through Search Consultancy:

Weekly pay

28 days holiday (Inclusive of Bank Holidays)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants regardless of their race sex disability religion/beliefs sexual orientation or agend.

Positions:     2
Pay:     Your fixed salary is $3400 per month

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